Here lays out the Terms and Conditions of Hire for any person or company hiring from Visionary Venue Styling.
“THE COMPANY” is Visionary Venue Styling.
“THE HIRER” is the person hiring the equipment from the company.
“THE PERIOD OF HIRE” The period of Hire is understood to mean the period of which any equipment is required to be ready and available for use.
Goods are classed as “on hire” from when the items are either collected from me or delivered by one of my staff or collected by courier from my premises until they are returned by one of the aforementioned methods and have been counted back in by our staff.
If your hire quotation includes a delivery, set up & collection service the hired items are deemed to be “on hire” from the time that the all goods/items are set up and ready for use and our staff have left the venue until goods have been collected by my staff, and all goods/items are counted back in by my staff.
Goods at all times remain the property of Visionary Venue Styling and are supplied on a hire basis. Items supplied on a sales basis such as Fresh Flowers are excluded from the ownership clause.
A non-refundable deposit of 25% of the total order value is payable at time of securing your booking. Deposits can be paid by cash or bank transfer (internet banking) any cash sent in the post must be sent recorded delivery, as responsibility for loss in the post cannot be accepted. Final payment/monies will become due 28 days prior to event.
It is the hirer responsibility to ensure the hired items are fully covered by either their own insurance policy or the venues insurance with regards to loss, damage, fire, theft or vandalism from the time of delivery or set up until the goods are collected by a company employee or representative. In the case of couriered items they need to be covered until delivered
back and signed for. Event Insurance is recommend to be taken out by the Hirer.
4. EXCLUSIONS FROM INSURANCE
(a) Insurance excess: The company excludes any excess that needs to be paid and this is payable by the Hirer.
(b) The company is not responsible the “Hirer” is responsible for all equipment hired/supplied and invoiced by the company at the time of hiring.
(b) Disappearance, Unexplained or Inventory Shortage.
(d) Consequential Loss.
(e) Acts of fraud or dishonesty by any party to whom the property insured has been entrusted or hired.
(f) Any breach of the company terms and conditions.
(g) Failure to report loss or damage arising from loss, damage, fire, theft or vandalism to the police immediately upon discovery and to the company within Twenty hours.
5. DAMAGES, SHORTAGES, & BREAKAGES
Damages, Shortages and Breakages will be charged at full replacement value. Any lost or missing items that are returned within 14 day period will be credited to the final invoice. Where items are delivered by courier shortages or damages must be reported within Twenty Four Hours of receipt of the items. Deliveries that are not signed for or left at unattended premises are left at “Hirers Risk”.
Standard laundering of hired items is included within the hire price quoted. This includes removable light stains from food, drink and light scuff marks from shoes. However if upon inspection after the event we find irreversible damage has been caused to hired items for example, rips, footprints, drawings, cigarette burns, candle burns, candle wax and excessive stains and scratches this will result in damaged items being charged at full replacement value.
Items that are returned in substitution will not be accepted and will be deducted from the overall returned total. Any substituted items will be brought to the immediate attention of the hirer and will be made available to collect at the hirer’s expense. Any items not collected within Fourteen Days will be disposed of.
8. COURIER COLLECTION
Where Items are delivered and collected by courier it is the responsibility to make sure the items is ready for collection. All labels are provided in the box for return, failure to attach the return labels may result in the box or boxes not being collected and the following charges could apply.
(1) Replacement of missing box – £30.00 per box.
(2) Raise a 2nd collection due to failure of 1st collection – £25.00
(3) Items not collected after 2nd collection attempt will be charged at £20.00 per day.
9. DELIVERY, SET UP & COLLECTION
Charges for delivery set up & collection will be clearly stated in the original quotation.
No verbal representation or arrangement is recognised by the Company. A booking may only be deemed valid once the company is in receipt of a secured booking deposit and signed contract. Should the Company not have availability then the deposit will be returned to the Customer.
Should the Hirer wish to terminate the contract then the following compensation rates will be charged to the Hirer by the company.
100% of the Hire price for notice less than 30 days prior to the Hire period.
50% of the Hire price for notice less than 30 – 60 days prior to the Hire period.
25% of the Hire price on secured booking (non-refundable deposit) on the time of booking.
12. DATE ALTERATION
Should the Hirer wish to change the date of the event when a secured booking is in place with the Company the company should be informed as soon as possible. If the Company has availability for the new date and confirmation is sent in writing to the Hirer the original contractual terms will be deemed valid. Should the Company not have availability then standard cancellation terms will apply.
Visionary Venue Styling shall not be responsible for Injury or damage to any person or property arising any items under hire.
For further Terms and Conditions of Hire of particular items, Contact us directly.
Unless otherwise stated, standard terms and conditions apply.