Take a look at our Frequently Asked Questions. If your question isn’t answered, please send us a message via our Enquiry Form so we can respond personally to you.
How much does it cost to secure a booking?
For bookings over the value of £100.00, 25% of the hire fees are payable upon booking. For bookings under the value of £100.00 we normally ask for full payment at time of booking. Please contact us to enquire.
How much is the security / losses / breakages deposit?
This will depend on which items you have included in your booking. This information will all be covered in your booking confirmation details or we can go over this with you during your free consultation.
I’ve made an enquiry through your contact form, but have not received a reply.
We frequently reply to all enquiries within 24 hours – this may be a little longer at weekends because we are usually busy with functions and wedding fairs. However, some online email accounts block certain emails as they perceive them to be spam, so this may be the case. Firstly, check your junk / spam folders. If you still can’t see our reply, please contact us again, ensuring that you have added email@example.com to your address book in your email client.
Do you give discounts at wedding fairs?
We are currently offering a 10% off voucher to any bride or groom who registers their interest with us at any of the wedding fairs we attend. Take a look at what wedding shows we are attending here. Or, follow us on Facebook and Twitter for the latest offers and discounts!
Where are you based?
We are based in St Helens, Merseyside but are happy to travel anywhere within the UK.
What are your Terms of Hire?
What areas do you cover?
We cover the whole of the North West of England within your hire fee, and are happy to travel further afield for a mileage fee. No place is out of bounds, so please contact us to discuss your location and venue requirements.
Candy Cart: Can we supply our own sweets?
Yes, certainly. However, take a look at our Candy Package – we offer fantastic package rates that generally work out cheaper for people.
Candy Cart: I’ve already booked, when shall I let you know exactly what I want?
Please do ensure that you give us at least 2 weeks notice (prior to your event) to ensure that we have time to source all your requirements.